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Yolanda Morris is a seasoned customer service professional with significant experience spanning over a decade in various roles. Currently serving as a Customer Service Advocate at QuoteVelocity since April 2022, Yolanda has also been self-employed with Grace & Reverence, LLC since November 2019. Previous entrepreneurial experience includes a role at Stylist Solutions, LLC from August 2020 to January 2024, and as an Assurance Guide at ASSURANCE IQ from October 2020 to May 2022. Earlier career highlights include working as a Customer Service Supervisor at the United States Postal Service from August 2015 to May 2020 and as a Service Lead/Relieving Manager at AT&T from September 2008 to August 2015, providing crucial support for agents handling technical calls related to DSL internet service. Yolanda holds an Associate's degree in Information Technology from the University of Phoenix, earned between 2013 and 2015.