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Nico Dragnescu has been working in the customer service sector since 2012. From 2012 to 2013, they worked as an Assistant Manager at IB CARGO SRL. Nico then moved to Star International Med, where they held the same position from 2013 to 2015. At Healix International and HX Global, Nico worked as an FCO Administrator and Invoice Administrator from 2015 to 2018. Since 2018, they have been employed at Verisk - Risk Rating as a Client Services Representative. Most recently, in 2021, Nico began working as a Customer Success Manager at Qumata.

Nico Dragnescu obtained a Master's degree in International Relations from the University of Bucharest between 2012 and 2014 and a Bachelor's degree in International Relations and European Studies from the University of Bucharest between 2009 and 2012. In addition, Nico has obtained certifications in Agile Project Management from Coursera | Google in May 2022, Project Execution: Running the project from Coursera in February 2022, Project planning: putting it all together from Coursera in January 2022, Foundations of Project Management from Coursera in December 2021, and Project Initiation: Starting a Successful Project from Coursera in December 2021.