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Lynelle D'Silva currently serves as a Senior Customer Service Specialist at Canada Life, where responsibilities include processing financial transactions and addressing complex inquiries. Prior experience includes a role as Research Assistant for Huawei Technologies Canada, contributing to self-driving car research and producing training manuals, as well as data annotation internships at Cluep, focusing on image recognition technology. Earlier work involved assisting in a palliative care research study at the University of Toronto and leadership in the iGEM Competition. An educational background includes a Bachelor of Science degree in Global Health, Psychology, and French from the University of Toronto.