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Luis Alamillo has a diverse range of work experience spanning various industries. In 2016, they started at Best Buy/Teletech as a Customer Service Representative, where they handled incoming calls and assisted customers with orders and inquiries. Luis was later promoted to Team Lead Supervisor Assistant, where they supervised calls and coached and developed strategies for improving agent performance.

From 2017 to 2018, Luis worked at Dignity Memorial SCI/Alorica as a Collections Agent/CS. Luis called clients to collect past due balances and also handled inbound calls as a customer care representative. Luis was eventually promoted to At-neeg Agent, where they handled priority accounts and followed up on payments from insurance companies.

In 2018, Luis joined The Golden Law Group as a Data Processing Clerk and Phone Representative. Their responsibilities included preparing petitions for court cases, researching and analyzing documents, and providing support to potential clients.

From 2019 to 2020, Luis worked at Boomsourcing as an Ejecutivo de Marketing y Ventas. In this role, they focused on marketing and sales activities.

In 2020, Luis joined NTT DATA as a Technical Support Help Desk, where they provided support for various systems and applications, as well as network issues. Luis also routed tickets to the appropriate assignment groups and followed up on self-service tickets.

In 2021, Luis joined Rackspace, the Open Cloud Company, as a Technical Support Help Desk, where they provided technical support assistance.

Currently, Luis is employed at Quest Technology Management as a Software Engineer and also as an Ingeniero de Soporte.

Overall, Luis Alamillo's work experience demonstrates their versatility and proficiency in customer service, technical support, and various other roles.

Luis Alamillo's education history is as follows:

Luis Alamillo pursued a Bachelor of Architecture - BArch degree with a focus on Architectural of Interiors at IEU. Luis started their studies in 2019 and is currently still studying there.

Before attending IEU, Luis Alamillo obtained their High School Diploma from Edusmart in 2019.

Prior to that, from 2017 to 2018, Luis Alamillo attended the University of Advanced Technologies and earned a Diplomatura in Industrial and Product Design.

In addition to their academic qualifications, Luis Alamillo has also obtained several certifications. In 2021, they received certifications from NTT DATA in various areas such as Basic Cable Types, Troubleshooting, Working with Motherboards, CPUs, & Add-On Cards, and Installing Hardware & Display Components through the CompTIA A+ 220-1001 program. Luis also obtained the ITIL® 4 Foundation certification in January 2021 and the Microsoft 365 Fundamentals certification in January 2021, both from NTT DATA.