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Ngoc Lam has over 19 years of experience in program management and sourcing within the healthcare and diagnostics sectors. Currently serving as the Director of the Program Management Office at Quest Diagnostics since June 2011, Ngoc Lam is responsible for developing an expedited COVID-19 test supplier onboarding process and engaging cross-functional stakeholders to achieve key milestones. Prior roles at Quest Diagnostics include Director of M&A Integrations and Sr. Program Manager, where responsibilities encompassed managing client transitions and operational strategies. Prior experience at Johnson & Johnson and McNeil Consumer Healthcare involved sourcing leadership and managing pharmaceutical supply portfolios. Ngoc Lam holds a Bachelor of Science in Production Operations Management and International Business from Drexel University.