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Nicole Baxby is an accomplished professional with extensive experience in customer success and client management. Since May 2024, Nicole serves as the Vice President of Customer Success at Quantifind. Prior to this role, Nicole held several key positions, including Strategic Client Director at Featurespace from September 2023 to May 2024 and Vice President of Customer Success at IRONSCALES from January 2023 to August 2023. Nicole's earlier tenure at Featurespace from March 2017 to January 2023 as Vice President, Global Customer Success, showcases a strong background in leading customer initiatives. Nicole's foundational career at TSYS spanned over a decade in various roles, including Associate Account Director and Client Services Specialist. Academically, Nicole holds a Master of Studies in Law from USC Gould School of Law and a Bachelor of Arts in Political Science and Government from Columbus State University, along with a Certificate in Financial Compliance Law from USC Gould School of Law.