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Teresa Bates possesses extensive experience in customer service and inventory management, currently serving as a Customer Service/Inventory Return Specialist at Quality Mill Supply Company since October 1991. In this role, Teresa manages repairs, credits, and returns for the Bloomington branch while also overseeing company-wide annual returns and rebates. Prior to this position, Teresa worked at Otis Elevator as an Accounts Payable professional from September 1987 to October 1991, further enhancing financial and operational expertise.