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Frank DeClara possesses extensive experience in customer service, currently working at Qantas Airways since 2008, where personalized service for premium customers and seamless service for First Class and high-tier frequent flyers is prioritized. Prior to this role, Frank worked as a Realtor at Shorewood Realtors from June 2007 to January 2011, focusing on real estate transactions in California's South Bay beach cities. Frank holds a Bachelor's degree in Communication Studies from California State University, Long Beach, earned between 2008 and 2013.