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Lauren Villegas is a seasoned professional with extensive experience in customer success and operational management. Currently serving as a Customer Success Manager at Flight Vector since May 2016, Lauren excels in enhancing customer satisfaction, streamlining support systems, and analyzing engagement data to drive improved metrics. Previously, in roles such as Head of Customer Support and Flight Coordinator at FlighTime Business Jets, Lauren successfully coordinated logistics, implemented organizational processes, and trained new employees. Additional experience includes managing financial processes while overseeing office operations as an Office Manager and working in roles across various industries, including healthcare staffing and real estate sales. Lauren holds a Bachelor of Science in Business Administration from Southwestern University.