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Phil Crayford is the subject matter expert (SME) for Microsoft Productivity, including Microsoft 365, and he offers training delivery and mentoring for QA trainers and customers. Phil is the author of the QA Microsoft mastering technical series of courses, including Sharepoint Online, Exchange Online, Microsoft 365 Security, Compliance and Governance, and Microsoft 365 Adoption and Governance. Phil maintains a high level of real-world architecture, deployment and administration experience with customers, drawing from many years of consultancy and training experience.

Phil has over 20 years' international experience in the industry helping UK and global clients with designing and deploying technical solutions and developing and delivering training and mentoring to provide ongoing support. Phil has been working with Microsoft technologies since 1996, including server operating systems, Exchange and Sharepoint, focusing on Microsoft 365 technologies for the last 6 years. He has developed and delivered numerous bespoke technology and training solutions for UK and international organisations, large and small.