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Tarik Iles is an accomplished Senior Director of Customer Support at Q2, with extensive experience in technical support and SaaS operations from a tenure at Fiserv spanning over a decade. Tarik has successfully executed SaaS, Cloud, Digital, and Mobile solutions for Fortune 500 companies, while leading and scaling high-quality IT, Client Services, and DevOps teams for 40,000 users. Previous roles include driving service operations and compliance in Professional Services at Fiserv and managing various support groups at ImageSoft, Inc. Tarik's solid educational background includes multiple master's degrees in Business Administration, Computer Science, and International Business, as well as a Master Certificate in Executive Leadership from Cornell University.