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Jeana Wagner has a diverse work experience history. Jeana started their career as a Business Center Representative at Orange Leaf Frozen Yogurt in 2013. In this role, they assisted service providers with profile setup, navigation, and pitched advertisement opportunities. Later, they became a Senior Service Provider Care Specialist at Angi, where they assisted client success managers with service provider escalations and troubleshooting. Jeana then transitioned to an eCommerce Service Provider Care Specialist role, where they coached service providers on risk assessment and provided support with billing and member issues. Jeana's career at Angi progressed, and they took on roles such as Account Management Coordinator, Manager of Client Success Coordinators, and Senior Manager of Client Success Support. In these positions, they managed teams, improved magazine workflow, contributed to departmental reorganizations, and created metric tracking systems. Their most recent position at Angi is as the Director of Client Success Support, where they continue to drive client success.

Jeana Wagner attended Roncalli High School from 2005 to 2009, earning Academic Honors. Jeana then went on to study Marketing, Travel and Tourism at Ball State University from 2009 to 2013, where they obtained a Bachelor of Science degree.