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Agnieszka Szewerniak has a diverse work experience in customer success and human resources. Agnieszka began their career as a Customer Success Manager at SMARTASSISTANT (Smart Information Systems) from June 2017 to May 2018. Agnieszka then transitioned to a role as an HR Associate at Kings Island for a brief period from June 2018 to September 2018. Agnieszka then joined zoovu in November 2018 as a Customer Success Consulting Lead, where they were responsible for leading the customer success consultants team, project management, optimization management, user onboarding, cooperation with the development team, report analysis, and performance management. Agnieszka worked at zoovu until September 2020. Agnieszka's most recent position is as a Customer Success Manager at Publitas.com, starting in October 2020.

Agnieszka Szewerniak completed their Master's degree in Business Administration from Wroclaw University of Economics and Business between 2017 and 2019. Prior to that, they obtained their Bachelor's degree in Finance from the same university during the period of 2014 to 2017. Agnieszka also holds a certification in The Fundamentals of Digital Marketing, which they earned from Google Digital Garage in February 2021.