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Jenni Welts currently serves as the Global Head of Customer Success at Boksi.com, focusing on the European market and driving the company's international expansion through effective customer engagement strategies. With a background in product management and customer success, Jenni has previously held key positions at Brella, where leadership spanned global customer success and technical support, and has a solid foundation in technical support roles at Apple and GoExcellent. Jenni's educational achievements include a Master's degree in Economics and Business Administration with a specialization in Information System Science from the University of Vaasa and a Bachelor's degree in Business Administration from Laurea University of Applied Sciences.