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Caroline Simoes has an extensive work experience in various roles and industries. Caroline is currently working as the Head of Loyalty and Customer Development at Proximus Luxembourg since September 2021. Prior to that, they served as a Business Project Manager at Tango SA from May 2015 to October 2021. Additionally, Caroline has experience in the travel industry, having worked at Easyvoyage as the CRM & Social Media Deputy Manager from June 2014 to December 2014 and as the E-CRM Project Manager from November 2008 to May 2014. Caroline also held roles at Corsairfly as Operational Marketing support from June 2007 to July 2008, at Choice Hotels Europe as Marketing Support from April 2007 to August 2007, and at Magazine Le Point, service Monde as an Editorial Assistant in the World section in February 2004.

Caroline Simoes completed their education in France. In 2001, they enrolled in Université d’Evry and achieved a Master's degree in English and German in 2005. Their studies at the university focused on foreign languages, with specializations in economics and sciences. Later, in 2007, Caroline attended Ecole Supérieure de Gestion de Paris, where they pursued an MBA in Management, emphasizing in Tourism and Hospitality.