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Vinh M. is an experienced customer service professional currently working as a Customer Service Specialist at Prospera Credit Union since November 2022, responsible for managing documents, financial transactions, and cultivating relationships with members. Prior to this role, Vinh M. held various positions at H&M from June 2018 to November 2022, including Flagship Department Manager and Department Manager, with responsibilities encompassing team leadership, employee relations, and customer service. Vinh M. also has experience in food service as an Assistant Manager and as a keyholder at Flip Side Desserts, and as a Seafood Clerk at Fresh Street Market, demonstrating a strong background in customer service and operational management. Vinh M. completed education at Sullivan Heights Secondary School from 2014 to 2019.