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Shanelle Bautista-Roy began their work experience in 2016 as a Process & Operations Analyst at Banco de Reservas. Shanelle then worked as a Radio Host at 100.1 FM Santo Domingo in 2017. In 2018, they became a Marketing Account Executive at Universidad Iberoamericana. The following year, they worked as a TD Agency Marketing Executive at Tech Data. In 2020, they interned as a Copywriting Intern at AKQA. Shanelle then held roles as a Marketing Research Assistant at Florida International University and as a Lenovo Vendor Marketing Specialist and Corporate Communications Specialist at TD SYNNEX from 2021 to 2023. Currently, they work as a Regional Marketing Lead-LATAM at Project Management Institute. Throughout their career, Shanelle has gained experience in digital marketing, campaign management, copywriting, and communications.

Shanelle Bautista-Roy has a solid educational background and additional certifications. In 2014, they enrolled at Universidad Iberoamericana and completed their Bachelor of Marketing degree in 2018. During this time, they focused on the field of Business/Corporate Communications. Following their undergraduate studies, Shanelle pursued further education at Florida International University from 2020 to 2021. Shanelle successfully obtained a Master of Arts degree in Global Strategic Communication with a specialization in the Creative Track.

Shanelle's commitment to professional development is evident through their additional certifications. In November 2021, they became a certified Sprinklr Research Analyst Pro through Sprinklr. Subsequently, in October 2022, they earned a certification in "Building Agile Capabilities in Your Organization" from Skillsoft. Most recently, in January 2023, they obtained the "Fundamentals of Waterfall Project Management" certification from the Project Management Institute. These certifications showcase Shanelle's dedication to expanding their knowledge and skills beyond their formal education.