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Rajesh Sharma is an experienced Business Applications Specialist at Progressa, where responsibilities include serving as a System Administrator for Salesforce and Nortridge Loan Management System. Key tasks involve user setup, creating and maintaining automation processes, and providing Tier 1 technical support. Previous experience includes roles as a Learning and Quality Specialist at Intuit, where Rajesh trained new hires and facilitated product launch training, and as an Instructional Designer at Millennium1 Solutions, focusing on creating training materials for customer service. Additional positions held include Client Care Supervisor at Apple Express, Property and Casualty Agent at Desjardins General Insurance Group, and various training and quality assurance roles across companies like Davis + Henderson, Circles, Cogéco, and Amex, showcasing a robust background in training, quality assurance, and sales.