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Xiao Shen has a diverse work experience in finance, customer service, merchandising, tutoring, and accounting. They started their career as a Tax Accountant at Etax Accountants in June 2021 but left after a month. From June 2021 to November 2021, they worked as a Tax Consultant at the University of Tasmania. In July 2020, they started working as an Academic Tutor at Yingcredible Tutoring Pty Ltd, a role they held until March 2023. In March 2022, they joined Brand Influence Group (BIG) as a Merchandiser, which lasted until April 2023. In April 2022, they also began working as a Customer Assistant at dusk Australasia. They worked at LGY Accountants as a Bookkeeper from September 2022 to December 2022. From June 2022, they started a role as a Finance Officer at Source Community Wholefoods and continued until the present time. In May 2023, they will begin working as a Finance Officer at Procreate.

Xiao Shen has a Master's Degree in Accounting and Marketing from the University of Tasmania, which they obtained from 2020 to 2021. Prior to that, they completed a Bachelor's degree in International Business (Agri-food marketing) from Huazhong Agricultural University, from 2014 to 2018. In addition to their formal education, Xiao Shen has also obtained several certifications, including one in providing responsible service of alcohol from Nationally Recognised Training, a Certificate IV in Training and Assessment (TAE40116) from Inspire Education Pty Ltd, and a certification in working with Vulnerable People (NDIS endorsed) from Service Tasmania.