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Neil L. has a diverse work experience in the banking and finance industry. Neil began their career at Nationwide Building Society as the Head of Payments Strategy & Transformation, where they oversaw group strategy, payments subject matter expertise, and transformation delivery for various types of payments. Neil also served on several industry boards and chaired the Payments Council Customer Authentication Group. Neil then moved on to O2 (Telefónica UK) as the Head of Business Operations, responsible for the delivery of the O2 Money business operation, including financial crime, operational risk and compliance, payments, customer service, and industry relationships. Following that, they joined Coventry Building Society as the Head of Payments & Financial Crime and Money Laundering Reporting Officer. In this position, they were responsible for anti-money laundering and fraud oversight, as well as payment and card transaction processing. Neil also served on various industry boards and panels. Currently, Neil is the Head of Financial Crime & Money Laundering Reporting Officer at C. Hoare & Co., the UK's oldest private bank, where they lead the financial crime and information security teams and serves on several advisory panels.

Neil L. has a Diploma in Management from Henley Business School. Neil also has an Associate Chartered Institute of Banking degree from The London Institute of Banking & Finance. Lastly, they have a BA (Hons) in Business Studies from the University of Central Lancashire. However, the specific start and end years for each education program are not provided.