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Scott Lazarus currently serves as the Head of Customer Relations and Service Delivery at Priority One IT, a position attained after acting as Managing Director for three months. Previously, Scott transitioned from a role in support to enhance customer account management. With a background in technical support and service delivery, Scott has held various positions, including 3rd Line Support Engineer at Priority One IT and Recovery Specialist at Sungard Availability Services. Additionally, Scott has extensive experience as Customer Support Manager at Vertical Systems (UK), where responsibilities included managing support teams and project assistance for network operations. Scott's educational background includes attendance at St Johns School in Billericay from 1986 to 1991.