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Erol Hadzhi is a Senior Software Engineer with extensive experience in developing and enhancing financial trading platforms, currently working at Prime Holding JSC since November 2018 on the Optanix NMS product. Erol's role in the RCA team focuses on automating root cause analysis, leading to a significant reduction in manual effort and response times during outages. Prior experience includes positions at Trading 212 and ThinkMarkets, where Erol contributed to the enhancement of trading platforms and addressed critical security concerns. Erol's technical expertise encompasses Java 8+, Spring Boot, and various database technologies, showcasing a strong background in software development and system integration. Erol is currently pursuing education at Sofia University St. Kliment Ohridski.