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Holly Mazzeo is an experienced instructional design manager and educator with a robust background in creating multimedia learning resources at Priceline since October 2019. Prior to this role, Holly served at Diageo for over a decade, where responsibilities included technology training and strategic design for user experiences across multiple systems. Holly has also held various roles focused on human resources information systems, records management, and eLearning development across organizations such as United Rentals, InfoCurrent, and a law firm. Holly holds a BA in Political Science & English from Kent State University and an MLS in Special Libraries from Southern Connecticut State University. Proficiency in tools such as Lectora, Camtasia, and Cornerstone complements Holly's extensive skill set in learning technologies and training methodologies.