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Katie Newham is an experienced professional in customer service and optical care, currently serving as a Senior Customer Service Representative at PreferredOne since October 2021. With a diverse background, Katie has held various positions, including ABO Certified Optician at White Bear Eye Clinic and General Manager at Lenscrafters. Previous roles include administrative support at MnCUN, production technician at Lenscrafters, and management at Simply Steve's Mobile Food Truck and SRO Catering. Demonstrating strong skills in managing customer relationships and operational tasks, Katie has consistently contributed to team success across multiple industries.