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Fiona Liao serves as the Group Chief Marketing, Communications & Sustainability Officer at Pos Malaysia Berhad since February 2022. Prior to this role, Fiona held various positions at Prudential Assurance Malaysia Berhad, including Chief Officer, Head Of Brand, and Chief Brand Officer from September 2014 to December 2021, and earlier served as Chief Marketing Officer and Director, Brand & Communications from 2008 to 2014. Fiona began the career at DHL Express Malaysia as Communications Manager from 2000 to 2008. Fiona holds a Master of Business Administration in Marketing and a Bachelor of Science in Business Administration, specializing in Travel Industry Management, both from Hawaii Pacific University.