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Neil Payne has extensive experience in the claims industry, holding various titles such as Vice President of Claims, Director of Mechanical Claims, Claims Administration Manager, and Risk Management/Reinsurance Administration/Operations. With roles in companies like Portfolio, DeltaGroup, and First Extended Service Corp, Neil's primary job responsibilities include claims operations, consumer complaint resolution, and reinsurance company performance analysis. Portfolio, where Neil currently works, delivers automotive, powersport, and RV products with top-rated insurers.