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Shaun Caldwell is a seasoned IT professional with extensive experience in various managerial roles focused on technology operations and client delivery. Currently serving as the Business Technology Operations Manager at Porirua City Council since May 2022, Shaun previously held positions including Senior Client Delivery Manager at NTT Ltd., and Information Technology Operations Manager at Commerce Commission where responsibilities included personnel management and vendor relationship management. Early career highlights include roles at Mann and Associates Limited, Institute of Environmental Science and Research Ltd, Office of the Controller and Auditor General, and the New Zealand Defence Force, culminating in a strong foundation in technical operations and risk management. Shaun holds a Bachelor’s degree in Applied Information, Communication, and Technology from UCOL.