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Donnie Richards has held a variety of positions in the customer service, sales, and management fields. In 2021, they began working as a Customer Success Manager for Poll Everywhere. Prior to that, they were a Customer Success Manager, Inbound Sales Specialist, and Sales Executive at Tithe.ly from 2017 to 2021. From 2016 to 2017, they held the role of Sales Development Representative at Pushpay. From 2015 to 2016, they were an Enterprise License Analyst at Microsoft via Sogeti Consulting. From 2014 to 2015, they were a Branch Manager Trainee at Hertz. From 2013 to 2014, they were an Intern at Central Jersey Church of Christ. From 2011 to 2012, they were a Student Manager (Food Service) at Rutgers University. Finally, from 2012 to 2013, they were an Intern at Bridgeton Assembly of God.

Donnie Richards graduated from Rutgers University in 2013 with a Bachelor's Degree in both Communication and Religion/Religious Studies.