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Sal is an accomplished customer service and operational leader with a successful track record of defining and implementing operations strategies, structure, and processes that drive efficiency and profitability. Most recently, Sal served as SVP, Operations and before that as SVP Chief Quality and Customer Officer for The Hertz Corporation, leading global teams focused on providing superior customer service while delivering solutions supporting a complex and diverse portfolio of assets and ensuring efficient operations. Prior to Hertz, Sal served as Regional VP, Caribbean and Latin America/NA Operations for Convergys.