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Santiago Rios currently serves as an Account Manager at Plus Technologies & Innovations, where responsibilities include acting as the primary contact for client concerns within the banking and payment services sectors. Prior experience includes roles as a Regional Support Coordinator, leading a team to enhance client satisfaction across multiple countries, and as a Technical Consultant, focusing on product implementation and client system specifications in various regions. Earlier, Santiago worked as a Software Engineer at Devsu, a consultancy known for providing development teams. Santiago holds a Master's Degree in IT Management and a Bachelor of Science in Computer Science from Universidad de las Fuerzas Armadas - ESPE, along with a Certificate in Digital Transformation from UdeCataluña.