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Laura Edmunds is an experienced professional in customer success and service management, currently serving as Customer Success Lead at Plend since April 2022 and as Customer Lead at Social Credit since November 2023. Previously, Laura held the position of Central Property Expert at Purplebricks from October 2020 to April 2022 and worked as a Member Services & Metering Specialist at Tonik Energy from February 2019 to October 2020. Laura's career began at The National SEA LIFE Centre Birmingham, where responsibilities as a Guest Experience Host were carried out from February 2017 to February 2019.