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Emily Gray is a professional with extensive experience in customer success, operations, and workforce engagement management. Emily has held various leadership roles in companies such as Playvox, Interactions LLC, LifeLock, and New World Restaurant Group. Emily is currently serving as the Chief Operating Officer and Chief Customer Officer at Playvox, where Emily leads the transformation of customer care through workforce engagement solutions. Emily holds an MBA from the University of Arizona and a BA in Spanish from Arizona State University.