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Peter Ibsen is an experienced professional in customer support and IT service management, currently serving as Customer Support Director at Planday since January 2022 and as an Advisory Board Member at Flow5.io since February 2024. Previously, Peter held various senior leadership roles at 3Shape from July 2017 to January 2022, including Director of Support Delivery Americas and Global Support Delivery Director. Peter's extensive background at DHL includes positions such as Director of Customer Service, Director of IS, and Director of Customer Service and Information Systems, spanning from 2001 to 2017. Peter has a strong educational background with a recent Diplom in Board Director Education from DTU and multiple degrees from Copenhagen Business School.