Bukola Willoby has held various positions in the past five years. In 2015, they were the Executive Assistant to the CEO at Owode Balogun & Co. In 2016, they were a Sales and Marketing Representative at Winfoods Limited. In 2017, they were a Branch Service Assistant at Wema Bank Plc. From 2019 to present, they have been working at Piggyvest in various roles. These include Customer Success Manager, Product Specialist, Lead Account Manager, and Customer Success Executive/Account Manager. In each role, they have overseen the activities of the customer success team, conducted market research, attended to customer requests and complaints, and cross sold the bank's products. Bukola has also created and maintained support articles within the knowledge base to address common customer inquiries.
Bukola Willoby has an education history comprising of a Bachelor's degree in Marketing obtained from Houdegbe North American University Benin between 2011 and 2015, and a Product Manager Nanodegree obtained from Udacity in 2020. Additionally, they have obtained several certifications from Coursera and New Horizons Computer Learning Centers. These include Forensic Accounting and Fraud Examination (2023), Compliance (2022), IBM - Tools for Data Science (2020), IBM - Data Science Methodology (2019), IBM - What is Data Science? (2019), Market Research and Consumer Behaviour (2019), IBM Customer Engagement Specialist Professional Certificate (2019), IBM New Collar: Customer Engagement Specialist (2019), and Customer Relationship Management (2016).
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