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Alicia Patrick, MSCIS, RHIA, CHPS, currently serves as Senior Manager of Client Solutions at Phreesia since April 2021, leading account management and implementation resources to support clients valued over $10 million. Responsibilities include identifying client risks, optimizing projects for revenue growth, and managing escalations while supporting change management. Prior experience includes roles at MRO, where responsibilities ranged from managing implementation services to executing client software installations as a Senior Implementation Specialist. Alicia also worked as an Implementation Consultant at Allscripts, managing project timelines and client needs. Previous positions included internships at the University of Pennsylvania Health System and roles at Temple University, where Alicia developed a community-focused environment. Educational qualifications include a Master's Degree in Computer Information Systems/Health Informatics from Boston University and a Bachelor's Degree in Health Information/Medical Records Administration from Temple University.