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Blaine Petgrave is an experienced IT professional currently serving as a Senior Associate at The Pew Charitable Trusts since January 2023. Previously, Blaine worked at 2U as a Technical Support Specialist, where responsibilities included assisting users with the Atrio Learning Platform and documenting support interactions in Salesforce. From March 2020 to January 2023, Blaine was an Information Technology Support Specialist at Continuum Pediatric Nursing Services, managing user credentials and configuring electronic medical record devices. Blaine's extensive background at Apple spanned over six years, including roles as a Technical Expert and Technical Specialist, focusing on mobile device repair and training. Blaine also gained early experience as a Microsoft Consultant at Best Buy, contributing to sales and employee training. Blaine holds a degree in Network Security and Information Technology from Stratford University.