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Sofia Pöllönen is an experienced retail professional currently serving as an Assistant Store Manager and Salesperson at Pentik Oy since May 2018. Responsibilities include providing customer assistance in gift selection and decoration, as well as managing cash register operations and visual merchandising. Previous roles include an internship at Setlementti Louhela, Content Producer for OP Kevytyrittäjä specializing in UX/UI design and web content, and a Content Producer at Holiday Club Resorts focusing on email marketing and newsletter management. Earlier positions include working as a Salesperson at Pentik Oy and a Copywriter Intern at Pohjolan Mylly. Sofia is currently pursuing a Bachelor of Applied Science in Community Education at Humak University of Applied Sciences after earning a Bachelor of Business Administration in Business Management from Haaga-Helia University of Applied Sciences in 2017.