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Jo Richardson currently serves as the Director of Corporate Communications, International at Pegasystems, a role held since May 2008. In this position, Jo Richardson focuses on enhancing customer experience for clients by promoting agility in their business practices. Prior to Pegasystems, Jo Richardson held positions such as Media Relations Manager at Global Crossing, Head of PR at Fibernet, Account Director at Eclat Marketing, Account Manager at Whiteoaks, and Radio Reporter at BFBS Radio, where experience included reporting on a range of topics for a daily magazine program.