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Natalie Martin has worked in the customer experience field since 2015, when they began working as a Customer Experience Admin. for Peepers by PeeperSpecs. Prior to this, they worked at Walt Disney World from 2008, where they held a 6 month internship role as a Cast Member on Main Street USA. During this time, they learned how to interact with people from different parts of the world, different languages, and different ages, with the main focus of keeping the magic alive while "on stage".

Natalie Martin attended Michigan City High School from 2002 to 2006. Natalie then went on to pursue their Bachelor of Business Administration (B.B.A.) in Organizational Leadership at Purdue University Northwest, graduating in 2017.