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Jacob Brake is a customer service representative at Xero Shoes since November 2023, previously serving in various roles at PlanetScale from January 2021 to April 2023, including revenue operations analyst, SDR analyst, and sales development representative. Prior experience includes outbound and inbound sales representative roles at Propel from January 2019 to November 2020 and a sales specialist position at Sumitomo Riko America from August 2017 to November 2018, where productivity was enhanced through program management. Jacob Brake holds a Bachelor's degree in Marketing with a minor in Chinese from the University of Mount Union, earned between 2013 and 2017.