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Lucy Moss has a diverse work experience history that spans from customer service roles to managerial positions within various companies. Lucy started their career at Experian in 2011 and worked their way up through different roles, including Operations Change Partner and Early Careers Programme Co-Ordinator. Lucy later transitioned to roles at Blenheim Chalcot, Accelerate Places, OpenWrks, and Vyne, where they held positions such as Talent Partner, Business Manager, and Head of Customer Success, showcasing their expertise in customer success and business management.

Lucy Moss attended Arnold Hill Comprehensive School from 2004 to 2009 where they completed their GCSEs. Lucy then went on to ncn High Pavement Sixth Form Academy from 2009 to 2011 where they achieved A Levels in Business, Media, and Geography. Finally, from 2011 to 2014, they pursued a BA Hons in Management and Leadership at Nottingham Trent University with a focus on Business Management and Leadership.