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Mickaël DUFOURNET is an experienced Information Technology professional with a strong background in support management and operations. Currently serving as Information Technology Support Manager at epay, a Euronet Worldwide Company, since January 2016, Mickaël oversees on-site and infrastructure support, ensuring compliance with quality and SOX policy standards while managing customer support and project initiatives. Prior experience includes leadership roles at HP CDS, where responsibilities encompassed managing an on-site support team and ensuring compliance with internal standards, and earlier positions at PC30 Business Solutions, Sogeti, and PC SERVICES, focusing on technical support and IT asset management. Mickaël holds a BTS in Network and System Administration from Lycée LPR Voillaume and a Baccalauréat économique et social from Lycée Charles de Gaulle.