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Roderick Sayles

Client Services Manager at Doxim

Roderick Sayles has a diverse work experience spanning various industries. Roderick currently works as a Client Services Manager at Doxim, where they manage support requests and maintains customer communications. Prior to that, they worked as an Event Specialist at Red Squad Entertainment LLC, coordinating entertainment services for various events. Roderick also served as a Sales Specialist at Graston Technique®, where they generated leads, made sales calls, and managed client information in Salesforce CRM. Roderick has experience in account management as an Account Manager at Guitar Center, where they created price quotes and collaborated with national retail locations. Roderick also worked as a Sales Consultant at HomeAdvisor, prospecting and consulting with small business owners. Roderick's previous roles include Account Manager at Angie's List, Project Executive at Ashfield Meetings & Events, and Inside Sales Representative at Gexpro. Roderick started their career as an Insurance Agent/Consultant at AAA Hoosier Motor Club/Insurance, cultivating relationships with customers and handling policy changes. Roderick also gained retail experience as an Assistant Manager at Abercrombie & Fitch, overseeing store operations and maintaining customer relations.

Roderick Sayles obtained a Bachelor of Business Administration (BBA) degree with a focus on Marketing/Marketing Management, General from Tennessee State University. Roderick attended Tennessee State University from an unknown start year and end year. Additionally, they received a BA degree in Business Administration from Tennessee State University from 2003 to 2008. Roderick also completed their high school education at Carmel High School, although the specific time frame and field of study are not provided. Apart from their formal education, Roderick has acquired various certifications from LinkedIn, including "Critical Thinking for Better Judgment and Decision-Making," "Improving Your Judgment for Better Decision-Making," "Making Quick Decisions," "Using Questions to Foster Critical Thinking and Curiosity," "Building Rapport with Customers," "Creating Positive Conversations with Challenging Customers," "Customer Service Foundations," "Customer Service: Handling Abusive Customers," "Customer Service: Problem Solving and Troubleshooting," "De-Escalating Intense Situations," "Listening to Customers," "Working with Upset Customers," and "Writing Customer Service Emails." These certifications were obtained between February and March of 2021.

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