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Jelena Mitne started their career in the travel industry as a Travel Agent and eventually worked their way up to becoming the Head of Call Center at Booking Group LTD. Jelena then transitioned into the tech industry, working as a Junior QA Engineer at Acodemy before taking on the role of Monitoring and Compliance Officer at Paynt. Jelena has a Bachelor's degree in Business Administration and Management and is skilled in manual testing, test management with tools like Jira and Xray, and utilizing technologies like Java, Selenium, and Git for testing purposes. Jelena has a strong background in customer communication and sales, making their a well-rounded professional in both the travel and tech sectors.