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Melanie C. is a skilled Junior UX/UI Designer at PayCargo, with experience in enhancing customer experience through various roles, including Assistant Manager and Customer Experience Representative. At PayCargo, responsibilities included reconciling customer accounts and resolving inquiries efficiently. Previously, Melanie held the position of Assistant Manager at Charming Charlie, focusing on operational duties and delivering exceptional customer service. Additionally, Melanie served as a Radio Personality at The Roar. Education includes a Bachelor of Arts in History from Florida International University and current studies in UX/UI Design at Ironhack, set to complete in April 2024.