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Rich Giannavola started their work experience at Enterprise Rent-A-Car in 2009 as a Management Trainee and worked their way up to Assistant Branch Manager. During their time there, they consistently ranked within the top 10% for personal sales and led a sales team to increase fleet growth by 25%. In 2014, they joined Avanir Pharmaceuticals as a Long Term Care Associate Sales Rep, responsible for promoting and selling Nuedexta in Central NY. Rich then moved on to AbbVie in 2017 as a Coolsculpting Area Sales Representative, where they were responsible for the sale and distribution of CoolSculpting within a multi-state territory. In 2022, they joined Align Technology as an Invisalign/iTero Territory Manager, and in 2023, they joined PatientPoint as a Regional Account Manager.

Rich Giannavola completed their AOS Degree in Occupational Studies from the State University of New York, College at Alfred, from 1996 to 1998. Later, they pursued their Bachelor of Business Administration (B.B.A.) degree in Marketing/Marketing Management, General from SUNY Brockport, from 2000 to 2003.