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Mahmoud Riyad has extensive experience in information systems and technology management. Mahmoud served as a Vice President of Information Systems and Technology at Pathnostics, where they hold a current position. Prior to that, they worked at Creative Testing Solutions as a Director Of Information Technology and Applications Development and Maintenance Manager. Before that, they held the role of Programming and Data Manager at Phoenix Children's Hospital, where they managed programming and data teams across multiple locations.

Mahmoud Riyad completed their Bachelor's Degree in Computer Information Systems at Al-Ahliyya Amman University from 1995 to 1999. Mahmoud then pursued a Master's Degree in System Engineering at Western International University from 2004 to 2006. Additionally, they obtained several certifications including Customization and Configuration in Microsoft Dynamics CRM 4.0 in 2008, Core Visual Basic.NET Development in 2006, HTML & CSS Design Fundamentals in 2006, and Oracle 10g/9i Form Developer in 2004.