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Amanda Thomas has been working in the customer success and training industry since 2015. Amanda began their career at Open Sesame as a Server in 2015. In 2017, they moved to Think Business Training as a Training Coordinator. In 2020, they started working at Union.dev as a Customer Success Manager. Most recently, in 2022, they joined Passion.io as a Customer Success Manager and Onboarding Specialist.

Amanda Thomas attended Lockview High School from 2007 to 2011 and Saint Mary's University from 2011 to 2014.