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Juli Lighten is a seasoned professional in marketing and customer success, currently serving as a Customer Success Manager at The Game Agency, a division of ELB Learning, since September 2022, where responsibilities include promoting The Training Arcade? gamification platform and addressing customer challenges. Prior to this role, Juli amassed significant experience at 3M from August 2013 to March 2021, holding positions such as Channel Program Specialist and Sales & Marketing Analyst, focusing on channel partner incentive programs and market development initiatives. Additional experience includes consulting for Imation as a Channel Marketing Project Manager, managing marketing and events at PDS, and specializing in web and online marketing at Renewal by Andersen. Juli earned a Bachelor of Arts in Marketing Communications from Metro State University.