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Stuart Williams is a seasoned professional in customer experience and support management, currently serving as Customer Experience Manager at PaperCut Software since January 2017, after holding various roles including EMEA Customer Success Manager and Global Support Manager. Previously, at Hewlett Packard Enterprise from May 2015 to January 2017, Stuart held director-level positions overseeing software support programs and project management, focusing on quality assurance and strategic planning. With extensive experience since 1988 across multiple companies, including HP and ACT Medisys, Stuart has developed a strong foundation in technical support, support delivery management, and customer satisfaction, alongside continuous professional development through programs including the Accelerated Development Program for Directors at Harvard Business School.